A screen problem can show up as broken glass, lines on the display or touch that stops responding. Note whether the phone still rings or vibrates even when the screen stays black.
Different models use different displays. Confirm the exact model, part options and price before deciding on a repair.
When a full charge doesn’t go far.
Short battery life, unexpected shutdowns and a phone that only works while plugged in are useful symptoms to describe. Battery age is one possible cause; software and charging problems can also affect how long a charge lasts.
Note when the problem started and whether it happens during a particular activity.
Plugged in. Still not charging.
A loose connection, intermittent charging or no response to a cable can have more than one cause. The cable, adapter, connector and battery are all relevant—not just the port.
Keep a note of which cables and chargers you’ve tried, and whether wireless charging works if your model supports it.
These symptoms are a starting point, not a diagnosis. Call your store to confirm supported models, parts, pricing and repair times.
Not just one kind of phone.
Know the brand. Find the model. Describe the issue.
Apple iPhoneSamsung GalaxyGoogle PixelMotorola Moto
Apple iPhone
Include the generation and whether it’s a standard, Plus, Pro or Pro Max model.
Samsung Galaxy
Include the series and model, such as Galaxy S, Galaxy A or Galaxy Z.
Google Pixel
Include the generation and any suffix, such as a, Pro or Fold.
Motorola
Include the full device name, such as Moto G, Edge or Razr, and its year if known.
Devices are illustrative. Brand names identify device families, not manufacturer affiliation or authorization. Repair availability must be confirmed for the specific model.
Your next step starts locally.
Explore Cell Phone Repair Irving, South Irving and Irving Mall.